FAQ
Answer: We pride ourselves on the quality and cleanliness of our merchandise. Prior to each rental, all equipment is cleaned and sanitized. The equipment is also inspected for safety before each rental. We treat the equipment as if our own children were using it.
Answer: Our orders have a one-time delivery charge which includes both delivery and pick-up of the rented equipment. We regularly work with hotels, property managers, and local owners to obtain access to a unit so everything is delivered prior to your arrival (and picked up after you depart).
The amount of the delivery fee varies by location. Please check the specific location page or contact the local operator for more information.
Answer: All crib reservations include a mattress, mattress pad, and fitted crib sheet. Pack n Play rentals include a fitted sheet. Should you need additional sheets, please contact the local operator.
Answer: We like to have 24 hours notice for equipment rentals. If you need gear in less than 24 hours, please give the local operator a call. They may be able to fit you into their delivery schedule. Rush/Same Day orders may incur an additional fee.
Answer: We cannot install car seats for liability purposes. However, we are more than happy to provide the instruction booklet for you, should you need it. Most guests find that our car seats are easy to install.